I lost my ticket. Can I get a replacement ticket?
Yes, you can.
If you purchased your ticket yourself, you will automatically be sent a reminder notification 7 days and 1 day before the event that includes a PDF of your ticket. The charity running the event can also re-send you your ticket.
If you didn’t purchase the ticket yourself, contact the person who purchased your ticket for you. They received a copy of all tickets that they purchased and can re-send you your ticket. If they can’t find it, they will automatically receive an event reminder 7 days and 1 day before the event that includes a PDF of all tickets they purchased. The charity running the event can also re-send them their tickets.