Your Account & Tax Receipts
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How do I receive CanadaHelps eNewsletters?
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If I unsubscribe from CanadaHelps eNewsletters, will I still receive tax receipts and account related messages?
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Can I save my payment information to make donating easier?
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How do I sign up for a donor account?
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Where do I find my favourite charities?
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I’d like to donate to a charity, but I’d like to decide what personal information they will receive
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I just set up an account with CanadaHelps, but I can’t see previous donations I made.
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I forgot my password. How can I reset it?
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The date on my tax receipt and the day the donation is listed on my statement is different. Why?
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Why does my account say that I have donations not on a receipt? How do I get receipts for these donations?