Yes! We will still send you tax receipts, confirmations of donations you’ve made and other account or service-related emails. These emails cannot be turned off. By opening a free CanadaHelps account, you can control how often you’d like to receive your tax receipts in your account-settings. Choose from a receipt for every donation, for every […]
Here are a few common reasons the tax receipt download tool does not work. Typo in the email address entered. An incorrect email address was entered at the time of donation. An incorrect tax year was entered. Space(s) before or after the email address. You have opted to receive an annual receipt at the end […]
Like our securities and mutual fund donations, once the cryptocurrency donation is processed and the transaction has been finalized, you will receive your tax receipt by email. The large majority of cryptocurrency donations are completed on the same day. Can’t find your tax receipt? Check your spam folder or download your receipt here.
If you made a donation through a charity’s event page, you will receive a full tax receipt for this donation immediately by email. If you purchased a ticket through a charity’s event page, tax receipts may/may not be issued, and the timing will vary: If the charity has chosen to issue tax receipts and knows all costs […]
Not all charitable event tickets are eligible for full, or even a partial, receipt. The Canada Revenue Agency sets rules charities must follow when issuing charitable tax receipts. For those ticketed events that are eligible for a tax receipt, to decide the amount eligible for a charitable tax receipt, charities must calculate the “advantage” the purchaser received […]
You can easily obtain all of your charitable receipts for donations made using CanadaHelps, completing this simple form https://www.canadahelps.org/en/ReceiptDownload.aspx Alternatively, if you make donations with an email address for which you have a donor account, you can easily review your donation history and download one or all of your receipts at any time by logging […]
We do not mail paper tax receipts. CanadaHelps is a non-profit organization. Our mission is to increase charitable giving and it’s critical to our mission that we pass along as much as possible out of every dollar we collect. One way of achieving this goal is to issue tax receipts via email only. Over the […]
It’s possible for you to choose from the three options we have regarding the issuing of tax receipts. The options can be found on the Giving Basket page, where you can select an option for the donation you are currently making, or you can permanently save your preference under the Account Settings tab of your […]
By default, no receipt will be issued for monthly donations before the start of a new year, when we automatically generate the receipts and send you an email so you can download it. There is no action required on your part to make this happen. If, however, you require a tax receipt for donations made […]
If the “Donations & Receipts” section of your account indicates that some of your donations have not yet been receipted, it means that the donations have been recorded under your account, but are set to be compiled into an aggregate tax receipt at the end of the year (this happens automatically; no action is required […]