Help for Donors

Donating through CanadaHelps

• General

  • What information is required when making a donation?
  • Can I make a donation to a non-Canadian charity?
  • Can I make donations to several charities at once?
  • Can I trust the security of the CanadaHelps platform?
  • Can I donate from outside of Canada?
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• One-Time Donations

  • Why is my donation taking longer than usual to process?
  • I want more than one tax receipt for all of the donations I make. How can I do that?
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• Monthly Donations

  • How do I get a tax receipt for my monthly donations?
  • Can I change the fund my monthly donation is registered to?
  • How do I access my monthly donations?
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• Tribute Gifts

  • How do I send an e-card with my donation?
  • How do I make a donation in memory or in honour of someone?
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