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How do I receive CanadaHelps eNewsletters?
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If I unsubscribe from CanadaHelps eNewsletters, will I still receive tax receipts and account related messages?
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Where do I find my favourite charities?
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I’d like to donate to a charity, but I’d like to decide what personal information they will receive
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The date on my tax receipt and the day the donation is listed on my statement is different. Why?
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The system is asking me to set up a donor account? Do I have to do this?
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How do I redeem my CanadaHelps Gift Card?
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What confirmation should I expect to receive once my donation has been made?
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Can I make a donation over the phone or send in a cheque?
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How do charities get their funds?
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Donor Fundraising Pages
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How do I find my fundraiser?
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I’ve received cash/cheques. How do I reflect this in the amount raised on my donor fundraising page?
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If I have a donor fundraising page, will I be able to see the email addresses of my donors?
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Can I update my donor fundraising page?
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Can I delete a fundraising page after creating it?
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Peer-to-Peer Fundraising
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I made a securities pledge on CanadaHelps but want to change the number of shares I initially pledged on your website. What should I do?
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Does CanadaHelps accept physical certificates of securities?
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Can I donate my securities donation to more then one charity at a time?
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I wish to cancel my securities donation, how do I do this?
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I donated securities and need to claim my donations on my income tax.
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