Help for Donors

Your charitable tax receipt (if applicable) will be sent to you by email. If you need another copy, please contact the charity organizing the event and they will be able to assist you.

Please note:

For some events, the charity can calculate the amount of the ticket price eligible for a charitable tax receipt prior to the event. In these cases, you’ll receive a confirmation email immediately after purchase with your tickets and tax receipt attached.

For other events, the charity can’t calculate the amount eligible for a charitable tax receipt until after the event. In these cases, you’ll usually receive your charitable tax receipt by email within 2-3 weeks of the event. However, charity has until February 28th of the calendar year that follows the event to send you your tax receipt (if eligible for a tax receipt).

Some event ticket purchases are not eligible for a charitable tax receipt, so you won’t be sent one in this case.

Note: Canada Revenue Agency (CRA) has clear guidelines on when charitable event tickets are eligible for receipts. Not all charitable event tickets are eligible for a receipt and many are only eligible for a portion of the ticket price. Please contact the charity running the event if you have further questions. Their contact information can be found in the confirmation email that you received at the time of purchase.