Your Account & Tax Receipts
- How do I receive CanadaHelps eNewsletters?
- Where do I find my favourite charities?
- The date on my tax receipt and the day the donation is listed on my statement is different. Why?
- I’d like to donate to a charity, but I’d like to decide what personal information they will receive
- Can I save my payment information to make donating easier?
- If I unsubscribe from CanadaHelps eNewsletters, will I still receive tax receipts and account related messages?
- I just set up an account with CanadaHelps, but I can’t see my previous donations I made.
- Why does my account say that I have donations not on a receipt? How do I get receipts for these donations?
- I just set up an account with CanadaHelps, but I can’t see previous donations I made.
- I forgot my password. How can I reset it?