Help for Donors

Donating through CanadaHelps

• General

  • What are my payment options for donating through CanadaHelps?
  • Can I attribute my donation to a specific fund within the charity?
  • Can I remain anonymous?
  • Can I make donations to several charities at once?
  • What information is required when making a donation?
  View all

• One-Time Donations

  • I want more than one tax receipt for all of the donations I make. How can I do that?
  • Why is my donation taking longer than usual to process?
  View all

• Monthly Donations

  • How do I get a tax receipt for my monthly donations?
  • How do I modify or cancel my monthly donations?
  • Can I change the fund my monthly donation is registered to?
  View all

• Tribute Gifts

  • How do I make a donation in memory or in honour of someone?
  • How do I send an e-card with my donation?
  View all