Help for Donors

If you made a donation through a charity’s event page, you will receive an instant tax receipt via email for the full amount.

If you purchased a ticket through a charity’s event page, tax receipts may/may not be issued, and the timing will vary:

• If the charity has chosen to issue tax receipts and knows all costs upfront, you’ll immediately receive an email with your tax receipt for all tickets purchased.
• If the charity has chosen to issue tax receipts and doesn’t know all costs upfront, they have until February 28th of the year after the event to send you an email with the tax receipt for your event ticket purchase.

Should you have any questions relating to your eligibility for a tax receipt, we kindly ask that you contact the charity organizing the event directly. Their contact information can be found in the confirmation email that you received at the time of purchase.