How do I check my Gift Card balance?

Please click here , then select ” Check my Gift Card Balance”. Enter the Gift Card number (case sensitive) and your Gift Card balance will display on the screen. 

How do I redeem my CanadaHelps Gift Card?

The donation process is the same as making a regular donation. The system will ask you for your payment type, at this section, please select “CanadaHelps Gift Card” and enter the 8 digit Gift Card code (case sensitive) and proceed to the check out.

How do I send an e-card with my donation?

Directly below the donation amount submission, there is a section titled: “Donate in memory/honour of”, a field will then appear for you to enter the name of the individual you are making this tribute gift for. This section also allows you to check the box indicating: “Yes I’d like to send a free eCard”. Once […]

What are my payment options when donating through CanadaHelps?

Acceptable methods of payment for one-time donations on CanadaHelps.org are as follows: Visa Visa Debit Mastercard American Express PayPal Google Pay Apple Pay CanadaHelps Gift Cards (cannot be used for monthly gifts) Interac – The bank card must be equipped with a 3-digit CVN/CVV number on the back of the card. This allows for the […]

How can I support CanadaHelps?

Every time you donate to a Canadian charity using CanadaHelps, you’re helping to increase charitable giving across Canada. You’re helping CanadaHelps to continue to provide charities with the new and innovative fundraising tools they need — at the best, non-commercial rates — so more of your donation goes to true charitable work. That’s what CanadaHelps […]

What can donors do at CanadaHelps?

You can donate to any Canadian charity of your choice, and receive your charitable tax receipt instantly. Set up a schedule of monthly donations. You’ll help the organizations you like with a regular source of support while you spread your giving over time. Make donations of securities and mutual funds for tax advantages that will […]

Can I make a donation in someone else’s name?

The donor and tax receipt information entered when making a donation needs to match the details of the credit card used to process the donation. If the donor name and credit card doesn’t match, the transaction may be waived as fraud. You can certainly make a donation in honour or in memory of a loved […]

What confirmation should I expect to receive once my donation has been made?

A confirmation email is sent out as soon as the donation is processed. This confirmation email will list the donation amount, the name of the recipient charity, as well as your tax receipt. For monthly donors, you will have a choice if you’d like to receive a confirmation email when the transaction is processed. If […]