You will be required to enter your name, mailing address, email address, and of course provide the payment information for your donation to be processed. The name and mailing address entered must match the billing information of the credit card used to make the donation. The name and mailing address will also be used to […]
Absolutely! Our website has a feature we call the Giving Basket, which you can think of as your shopping cart for donations. You can add as many donations to your Giving Basket as you wish before completing your transaction. You can access your Giving Basket at any time by clicking on its icon at the […]
A confirmation email is sent out as soon as the donation is processed. This confirmation email will list the donation amount, the name of the recipient charity, as well as your tax receipt. For monthly donors, you will have a choice if you’d like to receive a confirmation email when the transaction is processed. If […]
Directly below the donation amount submission, there is a section titled: “Donate in memory/honour of”, a field will then appear for you to enter the name of the individual you are making this tribute gift for. This section also allows you to check the box indicating: “Yes I’d like to send a free eCard”. Once […]
When you are making your donation, look for the section titled “DEDICATE YOUR DONATION”. You’ll be able to select between two options. You can either give in honour, or in memory of someone. You’ll be prompted to enter this person’s name, and you’ll be able to send a free e-card with your donation to notify […]
Yes! You have the option of either sharing your name, mailing address and e-mail address with the charity or charities you are donating to, or selecting one of the two anonymity preferences. The two options allow you to either remain completely anonymous, or to share only your name and email address. Please note that CanadaHelps […]
As long as the charity has set up funds for their CanadaHelps account, you will be able to select one from their fund drop-down list. The section for funds will read: “Apply your donation to a fund set up by this charity.” This should appear right under the field where you can enter your donation […]
Acceptable methods of payment for one-time donations on CanadaHelps.org are as follows: Visa Visa Debit Mastercard American Express PayPal Google Pay Apple Pay CanadaHelps Gift Cards (cannot be used for monthly gifts) Interac – The bank card must be equipped with a 3-digit CVN/CVV number on the back of the card. This allows for the […]
You can! You’ll simply need to log into your donor account, click on the “Monthly Donations” tab, and select the “Edit” option under the “Actions” drop-down menu to the right of the monthly donation you want to modify. On the next page, another drop-down list, simply titled “Fund”, will give you the list of all […]
To modify your monthly donations, log into your donor account and select the tab “Monthly Donations” tab. All active monthly donations under your account will be listed. To the right of each monthly donation, you will find a button titled “Manage“; click on this button, and all details pertaining to your monthly donation will be available […]