How do I unsubscribe from emails?
CanadaHelps sends two types of emails: marketing emails and transactional emails.
You can opt out of marketing emails at anytime. Simply click the unsubscribe link provided at the bottom of all marketing emails.
Transactional emails are triggered by use of the service. Examples of transactional emails include a confirmation sent following completion of a donation or setup of a monthly gift. You cannot unsubscribe from transactional emails since there is no email list to unsubscribe from. That said, CanadaHelps does allow you to opt in or out of select types of non-essential transactional notifications. Optional notifications you can control are found in the:
- My Settings area of a free Donor account
- Email Opt area in Account Settings of your Charity Admin account
- Email Notifications area available when editing an Event in your Charity Admin account